Thank you for the heads up and I’m sorry that the Currently One endeavor didn’t turn out as you and your colleagues wanted.
Reading your mail about the latest changes, I have a couple of questions for those of us who bought the unit:
Would the unit still show the total consumption of individual phases when connected locally, after April 30?
Would we need to update the mobile app to version 1.19.1? How would we do that if that is needed?
Would we need to update the firmware of the unit manually to 2.8.8, or it would be updated automatically in the next days? If manually, how would we do that?
What would happen to the mobile app and on the cut-off day? Would we be singed off and connected directly to the device even when not at home? You mentioned an external URL for connection. Did you mean to say that the mobile app would use that URL to connect to our individual meters locally and remotely in a transparent way, so we can still use the devices we purchased?
Would we need to do any preparation work, so everything goes smoothly on the cut-off date?
yes, the app will still show the individual phases’ currents in Amps when connected to the device, locally or remote. The total consumption in kWh is not available for the individual phases, only for all three phases together.
Mobile app 1.19.1 is available in Play and App Store.
Auto FOTA takes your firmware to 2.8.9, unless manually disabled.
After cut-off, you may have to restart your mobile app for it to connect directly without cloud.
Regarding connecting remotely, I am preparing a forum post just on this topic.
I’m already on 2.8.9 firmware, but the app does not show the individual phases’ currents in Amps when connected remotely. Will this change on the cut off date?
Just a further follow up. Since the cut off date, I see different consumption shown when local versus remote. This has never happened with the cloud version. Is this a known issue? I’m on 2.8.9 firmware with app version 1.19.1(280).
Hi Esgg,
when being remote (2.68kW, grey lightning flash) the app shows the power from the last hourly reading, i.e. not realtime. It can be discussed whether showing the power value in that situation makes sense or not…
Thanks for the reply. This situation wasn’t like this before. I’m 100% sure that whenever I modified the consumption remotely, it immediately appeared on the dashboard. I have several devices that I control remotely, and previously, the real data was always reflected.
Can we revert to this behavior?
Hi Esgg,
you are right in the sense it was updated up until January this year, because all the devices were sending all their data in realtime to the cloud server.
As of end of Jan, only Copper subscribers’ devices send all data; non subscribers’ devices send data hourly, to reduce cloud costs. We will not revert this change.
Thank you Andrea for the update. Is is a pity that non subscribers can’t use the live function. I understand that not showing the fuse loads remotely is an extra, but not being able to see the consumption in real time should be a basic function.
Is it possible to go down to 30 minutes instead of one hour?
But regardless, is it possible to modify the app’s U.I. so it is less confusing?
Namely, instead of saying ‘just now’, it should state the exact time the values are valid for.
